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📢 Call for Papers — Volume 13, Issue 7 (July 2026) | Submission Deadline: July 31, 2026 | Rapid peer review: 2–3 days | Impact Factor: 7.37 (SJIF 2026)

Paper Details

📄 IJAERD-OJS-2206

A SURVEY ON CLOUD FOR SOFTPHONE INTEGRATION

Author(s):Sujithkumar.S, Tamilvendhan.K, ValetiPurnaSrinivasaRao, Mr.Karthik Elangovan
Institution:U.G.Student Computer science and engineering, S.A.Engineering College, Chennai
Published In:Vol. 5, Issue 1 — January 2018
Page No.:909-913
Domain:Engineering
Type:Research Paper
ISSN (Online):2348-4470
ISSN (Print):2348-6406
Abstract

Software which is used to increase sales pipeline by prospecting at better times. Increase the leadsconversion by training the sales team to dial with the right process. Process and Increase with CTI to see thecurrent local time on leads, contacts and account without leaving leads information. Saves time and money. Fororganisation who called leads from all over the country and around the world, this app helps to prioritize theleads and prospects based on their local time to make sure and connect with the largest amount of clients orprospects. With this softphone, we can prioritize leads by time zone to call them at the right time. Optimizeworkflow for better sales efficiency. Easily find missing or invalid phone numbers.Based on some signals, theleads current position to speak to client should be tracked and depends on the current position of leads theconversation made easier.The signals give information like Do not call this lead now,Call this lead,It’s a greattime to call,Hurry ,call this lead right now,Time for calling lead is running out ,Itcoundn’t prioritize thelead,missing or invalid phone number.

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🕮 How to Cite

Sujithkumar.S, Tamilvendhan.K, ValetiPurnaSrinivasaRao, Mr.Karthik Elangovan, “A SURVEY ON CLOUD FOR SOFTPHONE INTEGRATION”, International Journal of Advance Engineering and Research Development (IJAERD), Vol. 5, Issue 1, pp. 909-913, January 2018.

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Vol. 13 | Issue 7
July 2026