Application of Queueing Theory at Super Market Checkout Points

Abstract

In many places like shopping mall, ticket booking counters or at banks, there are more than one queue in
front of service counters. Customers standing in one queue are tempting to jump to the other short queue, but in majority
cases they ended up in the queue which is more time consuming than their previous one. We here come with mechanism
which helps the customer to save their time with single queue and multiple server system.