A STUDY ON IMPACT OF EMPLOYEE SATISFACTION TOWARDS EMPLOYEE RETENTION IN IT SECTOR
Keywords:
Employee Satisfaction, Employee Retention, Career Development, Motivation.Abstract
Employee satisfaction is supremely important in an organization because it is what productivity depends on
Satisfied employees are more likely to be creative and innovative and come up with breakthroughs that allow a company to
grow and change positively with time and changing market conditions. The Main objectives of the paper are to Measure the
level of employee satisfaction, to see the effect of the measures being taken to enhance employee satisfaction and employee
growth in the organization. In the study, the dimensions across which it was measured were – Superior-Subordinate
relationship, Role, Culture, Career Development, Training, Goals and Motivation. Various aspects of these dimensions were
listed down and converted into a questionnaire to conduct a survey on the employees of IT sector. Few trainers and trainees
were interviewed to understand the system of training as training was the factor which contributed to employee satisfaction
more than other factors. There has been quantitative analysis of the results of questionnaire done through Correlation of
inter and intra items of each parameter under consideration, the factor analysis has been done after that to find out the items
which uniquely determine the employee satisfaction in the organization.
