n-GoVol: Social Media for NGOs and Volunteers
Keywords:
Social Networks, Non-Governmental Organizations, Non-Profit Organization, Volunteers, Web Application, Text mining, Artificial Intelligence, Chatbot.Abstract
Social networking seems to play an imperative role on people’s lives especially on teenage youth & adults
around the world. Each Social network has its own specific feature, purpose and target audience. NGOs and Volunteers
are commonly extending their public relationship, promoting their organization and connecting with other volunteers
through social networks such as Facebook, Twitter and LinkedIn. They need to concurrently access the sites to get
regular updates because separate profiles are created for each social media. Sponsors and donors are not given a
proper platform to research on the current issues raised by the Volunteers in order to extend their support to the NGO
projects. In order to overcome the issues faced by NGOs and Volunteers, it would be better to introduce a social network
for NGOs and Volunteers. Hence n-GoVol web application system is developed in order to serve as a platform to connect
NGOs and volunteers. Using Text mining, the system connects users who are requesting donation with the donors. The
System also gives automated rating from user’s comments on NGO projects. The n-GoVol system has an AI Chatbot for
the users to chat and clarify themselves about the system.
