DESIGN AND DEVELOPMENT OF SURABAYA WASTE AND ENVIRONMENT MANAGEMENT SERVICE WITH QUALITY FUNCTION DEPLOYMENT METHOD
| Author(s) | : | Endang Prihatiningsih, Nyoman Sri Widari, Siti Sri Murni |
| Institution | : | WR Supratman University |
| Published In | : | Vol. 5, Issue 12 — December 2018 |
| Page No. | : | 124-128 |
| Domain | : | Engineering |
| Type | : | Research Paper |
| ISSN (Online) | : | 2348-4470 |
| ISSN (Print) | : | 2348-6406 |
In addition to the garbage problem, other problems facing Surabaya city and possibly other cities inIndonesia are the problem of city park. If we observe the streets in the city of Surabaya, the number of trees or City Park thatserves as a producer of O2 in the city of Surabaya are fewer in number. The city of Surabaya is located near the coast andwith an average temperature of 30 degrees Celsius, if the handling of garbage and city landscape is not implementedproperly, what will happen is the natural scenario caused by both of these things.QFD or Quality Function Deployment in this research is a method used to translate and make priority input ofSurabaya society into the design and specification of hygiene service in Surabaya city. QFD in this research is used to: a.Choosing and prioritizing environmental and hygiene issues cities that need to be improved based on the needs of the peopleof Surabaya and the present performance. B. Assess the performance of Hygiene and environmental servicesc. Translating the needs of Surabaya society into performance measurement. D. Design, test, and define new services..From the data above, the greater the level of improvement, the greater the improvement that must be done, in orderto meet customer requirements. Thus, the attribute that has the highest value as a city park as a place of entrepreneurshipdevelopment; a city park as a facility for the community development activities; city parks as a means of environmental,cultural, social and art development; the adequacy of the number of parks, forests and green spaces; repair and maintenanceof drains and rivers must be improved in terms of the improvement made by city officials in the city sanitation services andthe existence of a city park.
Endang Prihatiningsih, Nyoman Sri Widari, Siti Sri Murni, “DESIGN AND DEVELOPMENT OF SURABAYA WASTE AND ENVIRONMENT MANAGEMENT SERVICE WITH QUALITY FUNCTION DEPLOYMENT METHOD”, International Journal of Advance Engineering and Research Development (IJAERD), Vol. 5, Issue 12, pp. 124-128, December 2018.
